Just Add to Cart the items you would like to purchase. If you are ordering T-Shirts or Apparel please make sure to choose your size (from the available stock). You will be able to create your Account before or after going to the Cart Checkout. You will need to provide your email, password, billing address (and shipping too if it’s different) before you can make the payment.

At this time we accept PayPal and Credit Card via PayPal only.

No, orders can be placed online or in person at the Somewhere in Detroit Outlet store.

You will receive an email notification with the Order# and breakdown. You can also view your placed order on My Account >> Orders

You will receive a second e-mail within the next 3-5 business days once the order has been processed and shipped, including the shipping#.

Please contact us at escaped@submerge.com with Subject: Return with your Order# and details on the defective item.

With records obviously a record that skips or the label art isn’t attached properly. Or has excessive noise or hiss. Be forewarned that many records from Detroit are low-fi productions, meaning they are produced by sub-standard studios so they may have more noise than a major label recording.
For T-Shirts/Slipmats/Hoodies please be advised that they are hand stamped individually and therefore each one will be slightly different but misprinted or absurdly misaligned prints will qualify for an exchange.
For bags, broken zippers, handles, wheels, cuts in the fabric or misprinted logos may qualify for a exchange depending on how long you’ve had it. We expect to be notified of a defective/faulty item within 24-48hs once the order is delivered to you.

All products listed are in stock, and our website is updated in real time to ensure that stock levels are as accurate as possible. Occasionally, an item may be subject to a stock level error – if this occurs, we will e-mail you to notify you of the unavailable item, and you will not be charged for it.

It costs money to make them, sometimes we don’t have it. Welcome to the underground.

Our listings are updated in real-time to show only in-stock items, so if an item goes out of stock, it will no longer appear and cannot be ordered.

Yes, Submerge has a Somewhere in Detroit Outlet store. Please make an appointment when you are in town. No appointment, no entry.

Due to COVID-19 restrictions this is suspended until further notice.

We cannot update an existing order, but you may cancel and replace it as long as the order hasn’t shipped out. Please email us at escaped@submerge.com for instructions.

If you think something was entered wrong or had internet issues, please make sure you have good connection and all the details are correctly typed in and you can retry submitting your payment. Please contact your bank to confirm you have limit available and are authorized to make the payment and if your payment is declined.

Returns are only accepted for faulty/defective items. Please listen to the soundbytes carefully before placing an order and seek other DJs opinion and advice.

We ship to every location where USPS gets to, that’s pretty much everywhere. For international orders, please note that all taxes, duties and fees incurred upon arrival of the package to each country are customer’s responsibility.

We try to keep our costs as low as possible and offer you the best rate possible.
We are currently using USPS Priority Mail and Priority International.

Normal processing times will take between 3-5 business days to prepare and process your order, plus the shipping times (i.e another 3-5 business days if you choose regular shipping within the USA). So in total it can take about 10 business days for you to have it delivered.

We cannot guarantee delivery on or by a specific date, we will try to dispatch your order as soon as humanly possible within our normal processing times.